Frequently Asked Questions
DELIVERY & RETURNS
Delivery is free for UK and International customers.
Order processing time for jewellery will be within 1- 2 working days with up to a further 2-3 working days for delivery within the UK. Please expect up to 2 weeks for International jewellery orders to arrive after dispatch.
Order processing for bags and accessories will be within 5-7 working days with up to a further 2-3 working days for delivery within the UK. Please expect up to 2 weeks for International bag and accessory orders to arrive after dispatch.
Please note, international shipping may incur custom charges which we are not liable for.
If you’d like to return your item. Please contact us via our ‘Contact‘ page to start the process.
REFUND POLICY
If you wish to return this item, please notify us within 14 days of receiving it.
A further 14 days are granted from the date you notify us to return this item.
Buyer pays for return postage.
Earrings are non-returnable due to health and hygiene regulations
If you’d like to return your item. Please contact us via our ‘Contact‘ page to start the process.